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movies not starting stream


techywarrior

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techywarrior

Posting on behalf of my friend

 

MB3 was setup and working. Could play movies and TV episodes in web client and iPad app. Changed external HDs. Removed old locations from library and added new. Performed library scan.

 

Now most movies and some TV shows won't start in web client or iPad app. This seems to be the case for all/most files that need to be transcoded (too many files to confirm 100%). In both the web client and iPad app it basically just sits there waiting for the file to load. No transcode log is created on the server and no files appear in the transcoding temp folder.

 

I happened to be trying to help him debug and had a movie open (but not actually starting/playing) in the web client when we restarted the MB3 server. As soon as the server restarted the movie started. So it seems like something (ffmpeg?) is hanging and not reporting anything.

 

There isn't much in the server log at the time playback is attempted but here is the snippet

2014-09-02 12:37:07.9366 Debug - HttpServer: HTTP GET http://MB3SERVER:8096/mediabrowser/Users/5615c81ee866f2f5e650896f2f2d751e/Items?Ids=77c7dde243b04d7c45b2059a1accb3d2&Limit=100&Fields=MediaSources%2CChapters&ExcludeLocationTypes=Virtual
	Ip: CLIENTIP:61999. Headers: X-MediaBrowser-Token=eae6f5d124e04445b35e6c03c429fe03,Connection=keep-alive,Accept=application/json, text/javascript, */*; q=0.01,Accept-Encoding=gzip,deflate,sdch,Accept-Language=en-US,en;q=0.8,Authorization=MediaBrowser Client="Dashboard", Device="Chrome 36.0.1985.143", DeviceId="07793dad1f40786e4363ab61ab7b2d7292670c55", Version="3.0.5347.22095", UserId="5615c81ee866f2f5e650896f2f2d751e",Host=MB3SERVER:8096,User-Agent=Mozilla/5.0 (Windows NT 6.3; WOW64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/36.0.1985.143 Safari/537.36
2014-09-02 12:37:07.9366 Debug - HttpServer: HTTP Response 200 to CLIENTIP. Response time: 3.9973 ms.
	Url: http://MB3SERVER:8096/mediabrowser/Users/5615c81ee866f2f5e650896f2f2d751e/Items?Ids=77c7dde243b04d7c45b2059a1accb3d2&Limit=100&Fields=MediaSources%2CChapters&ExcludeLocationTypes=Virtual
2014-09-02 12:37:07.9676 Debug - HttpServer: HTTP GET http://MB3SERVER:8096/mediabrowser/Users/5615c81ee866f2f5e650896f2f2d751e/Items/77c7dde243b04d7c45b2059a1accb3d2/Intros
	Ip: CLIENTIP:61999. Headers: X-MediaBrowser-Token=eae6f5d124e04445b35e6c03c429fe03,Connection=keep-alive,Accept=application/json, text/javascript, */*; q=0.01,Accept-Encoding=gzip,deflate,sdch,Accept-Language=en-US,en;q=0.8,Authorization=MediaBrowser Client="Dashboard", Device="Chrome 36.0.1985.143", DeviceId="07793dad1f40786e4363ab61ab7b2d7292670c55", Version="3.0.5347.22095", UserId="5615c81ee866f2f5e650896f2f2d751e",Host=MB3SERVER:8096,User-Agent=Mozilla/5.0 (Windows NT 6.3; WOW64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/36.0.1985.143 Safari/537.36
2014-09-02 12:37:07.9676 Debug - HttpServer: HTTP Response 200 to CLIENTIP. Response time: 0.9972 ms.
	Url: http://MB3SERVER:8096/mediabrowser/Users/5615c81ee866f2f5e650896f2f2d751e/Items/77c7dde243b04d7c45b2059a1accb3d2/Intros
2014-09-02 12:37:08.0336 Debug - HttpServer: HTTP GET http://MB3SERVER:8096/mediabrowser/Videos/77c7dde243b04d7c45b2059a1accb3d2/stream.webm?audioChannels=2&AudioStreamIndex=1&deviceId=07793dad1f40786e4363ab61ab7b2d7292670c55&Static=false&mediaSourceId=77c7dde243b04d7c45b2059a1accb3d2&VideoCodec=vpx&AudioCodec=Vorbis&maxWidth=720&videoBitrate=1372000&audioBitrate=128000&EnableAutoStreamCopy=false
	Ip: CLIENTIP:61999. Headers: Connection=keep-alive,Accept=*/*,Accept-Encoding=identity;q=1, *;q=0,Accept-Language=en-US,en;q=0.8,Host=MB3SERVER:8096,Range=bytes=0-,User-Agent=Mozilla/5.0 (Windows NT 6.3; WOW64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/36.0.1985.143 Safari/537.36
2014-09-02 12:37:08.0406 Debug - Dlna: No matching device profile found. The default will be used. User-agent: Mozilla/5.0 (Windows NT 6.3; WOW64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/36.0.1985.143 Safari/537.36.
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  • 4 weeks later...

I am having a similar problem; however, I didn't make any changes to my drives.  One day everything worked well and the next day most movies won't play.  I can't figure out why.  Any help on this would be appreciated.

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