youngmcse 1 Posted September 12, 2014 Share Posted September 12, 2014 Has anyone run into this error when trying to install the latest client? "the application cannot be started. Please contact the application vendor" if so, how is this resolved? I found some threads about downloading some Microsoft development utility to clear out some sort of installation cache, but thats not working. any help would be appreciated. Link to comment Share on other sites More sharing options...
Luke 37045 Posted September 12, 2014 Share Posted September 12, 2014 where exactly are you seeing that? Link to comment Share on other sites More sharing options...
ebr 14910 Posted September 12, 2014 Share Posted September 12, 2014 This is usually a ClickOnce corruption. Google "clear clickonce cache" and do what it says. Link to comment Share on other sites More sharing options...
youngmcse 1 Posted September 12, 2014 Author Share Posted September 12, 2014 The error is happening when trying to run the setup.exe from the latest windows server release. I have tried running the following command: rundll32 dfshim CleanOnlineAppCache, which didnt fix it, and i have deleted all files/folders under C:\Users\[username]\AppData\Local\Apps, which also did not fix it. any other ideas? Link to comment Share on other sites More sharing options...
youngmcse 1 Posted September 12, 2014 Author Share Posted September 12, 2014 Here are the details of the error: PLATFORM VERSION INFO Windows : 6.1.7601.65536 (Win32NT) Common Language Runtime : 4.0.30319.18331 System.Deployment.dll : 4.0.30319.18331 built by: FX45GDRSTAGE clr.dll : 4.0.30319.18331 built by: FX45GDRSTAGE dfdll.dll : 4.0.30319.18331 built by: FX45GDRSTAGE dfshim.dll : 4.0.41209.0 (Main.041209-0000) SOURCES Deployment url : http://www.mb3admin.com/downloads/release/server/MediaBrowser.Server.Installer.application ERROR SUMMARY Below is a summary of the errors, details of these errors are listed later in the log. * Activation of http://www.mb3admin.com/downloads/release/server/MediaBrowser.Server.Installer.application resulted in exception. Following failure messages were detected: + Access is denied. (Exception from HRESULT: 0x80070005 (E_ACCESSDENIED)) COMPONENT STORE TRANSACTION FAILURE SUMMARY No transaction error was detected. WARNINGS There were no warnings during this operation. OPERATION PROGRESS STATUS * [9/12/2014 9:40:34 AM] : Activation of http://www.mb3admin.com/downloads/release/server/MediaBrowser.Server.Installer.application has started. ERROR DETAILS Following errors were detected during this operation. * [9/12/2014 9:40:34 AM] System.UnauthorizedAccessException - Access is denied. (Exception from HRESULT: 0x80070005 (E_ACCESSDENIED)) - Source: System.Deployment - Stack trace: at System.Deployment.Internal.Isolation.IsolationInterop.GetUserStore(UInt32 Flags, IntPtr hToken, Guid& riid) at System.Deployment.Application.ComponentStore..ctor(ComponentStoreType storeType, SubscriptionStore subStore) at System.Deployment.Application.SubscriptionStore..ctor(String deployPath, String tempPath, ComponentStoreType storeType) at System.Deployment.Application.SubscriptionStore.get_CurrentUser() at System.Deployment.Application.ApplicationActivator.PerformDeploymentActivation(Uri activationUri, Boolean isShortcut, String textualSubId, String deploymentProviderUrlFromExtension, BrowserSettings browserSettings, String& errorPageUrl) at System.Deployment.Application.ApplicationActivator.ActivateDeploymentWorker(Object state) COMPONENT STORE TRANSACTION DETAILS No transaction information is available. Link to comment Share on other sites More sharing options...
ebr 14910 Posted September 12, 2014 Share Posted September 12, 2014 Install as admin? Link to comment Share on other sites More sharing options...
youngmcse 1 Posted September 12, 2014 Author Share Posted September 12, 2014 yes, my account is an admin. also tried running the setup.exe as an administrator. I've been using MB for years, and have never had this problem until the last release. Link to comment Share on other sites More sharing options...
youngmcse 1 Posted September 12, 2014 Author Share Posted September 12, 2014 also tried doubling the size of the cache via a registry entry, which also did not work. I would hate to have to uninstall the entire program and start over, assuming that I would lose all of the customization that has been done? Link to comment Share on other sites More sharing options...
ebr 14910 Posted September 13, 2014 Share Posted September 13, 2014 If the server is already installed you can let the auto update do the update instead and that will bypass this whole clickonce process. If you can't do that because you run as a service, simply stop the service, then start the program as a normal app and let it do the auto update, then stop the normal program and re-start the service. Link to comment Share on other sites More sharing options...
youngmcse 1 Posted September 17, 2014 Author Share Posted September 17, 2014 I tried what you suggested and when I try to start the normal app it gives the following error: unhandled exception: one or more errors occurred now what? thanks Link to comment Share on other sites More sharing options...
ebr 14910 Posted September 17, 2014 Share Posted September 17, 2014 How to Report a Problem Link to comment Share on other sites More sharing options...
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