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Server shows constant disconnects/reconnects from Roku devices


bozrdnag

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bozrdnag

I've noticed lately that when using a Roku device to play videos from the server over the internet, the server shows the device disconnects and the reconnects one second later.  This pattern seems to happen about every minute while playing a video.  While watching the Roku there are no noticeable glitches in the video or buffering activity.  This only happens when using a Roku device.  Streaming video over the internet with either the web client and the Android app does not show this pattern in the activity log on the server.  They both show the starting of the video and then nothing until the video is stopped like I would expect.

 

My family uses Rokus to stream my library over the net and I routinely check the activity log for any signs they are having trouble playing videos and this bug makes that impossible as the log is just filled disconnects/reconnects.

 

I've attached logs and a screenshot:

 

,5442945b5fc4d_Untitled.jpg

 

Sever log: https://app.box.com/s/zpegpc6mrusrtyim6ehw

Transcoder log: https://app.box.com/s/8d3ufi0rtyqp8o57nq4l

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techywarrior

I noticed the same thing a while ago and it was super annoying. For me it isn't that big a deal so I just disabled user reporting but ideally I'd like to see this fixed as well.

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