MBS update 3.0.5416 Beta broken for me

[scanner50 8]

I noticed that MBS wasn't running so I tried to start it up, nothing happened. I then tried to install the beta from the website, and it would download and then do nothing. I also tried this after restarting my PC and still no go. This is on Windows 8.1 x64. Help!

[Sven 136]

Can you post a log? See my signature for a how to...

[jriker1 16]

For me it's a bit different.  First time this happened on an update and tried running as an Admin as well.  I get the following after you run setup and it downloads and starts to install the update:

 

Could not move system directory to backup.

 

System.IO.IOException

Access to the path

'C:\Users\jriker\AppData\Roaming\MediaBrowser-Server\System' is denied.

 

Obvious error but as mentioned tried running as admin and same deal.

 

JR

Edited November 1, 2014 by jriker1

[ebr 14902]

For me it's a bit different.  First time this happened on an update and tried running as an Admin as well.  I get the following after you run setup and it downloads and starts to install the update:

 

Could not move system directory to backup.

 

System.IO.IOException

Access to the path

'C:\Users\jriker\AppData\Roaming\MediaBrowser-Server\System' is denied.

 

Obvious error but as mentioned tried running as admin and same deal.

 

JR

 

Make sure no part of our system is running.

[scanner50 8]

Can you post a log? See my signature for a how to...

 

Thanks for pointing me in that direction. I actually noticed in the log what was wrong and was able to fix it.

[ebr 14902]

Thanks for pointing me in that direction. I actually noticed in the log what was wrong and was able to fix it.

 

Please fill us in on the resolution so, if the same thing happens to someone else, they may find it.  Thx.

[scanner50 8]

Sure, it was actually something of my own doing. The log mentioned that it couldn't access the config folder. At some point I had moved MBS' config folder to OneDrive and used a symlink in it's AppData/Roaming folder to connect the two. I forgot I did that and had renamed my MBS OneDrive folder, breaking the link. Once I fixed the symlink, it installed just fine.