koi 3 Posted November 20, 2014 Share Posted November 20, 2014 I recently updated to the latest dev version of MBC, and even though I have enabled Cinema mode, it does not play trailers before the movie. Attached is a log. MBClassic-19112014b8fcbf1f52074d3aa3bf923c596e8592.log Link to comment Share on other sites More sharing options...
ebr 14910 Posted November 20, 2014 Share Posted November 20, 2014 The log says no intros were found. Do you have the server log that coincides with that session? Link to comment Share on other sites More sharing options...
koi 3 Posted November 20, 2014 Author Share Posted November 20, 2014 Sure. Here's the log. Just to confirm, you're not saying to have the MB Intros plugin installed as well right? To clarify, I'm also just trying to play new, streaming trailers. server-63552022352.txt.zip Link to comment Share on other sites More sharing options...
ebr 14910 Posted November 20, 2014 Share Posted November 20, 2014 I don't see any errors on either end. Simply that it isn't returning any intros. Do you actually have new and upcoming trailers available? What other options did you select, like the parental control and watched options? What does the metadata look like for the movie you were playing? Have you tried other movies? Perhaps there just are no trailers that match with the item you are playing. Link to comment Share on other sites More sharing options...
koi 3 Posted November 21, 2014 Author Share Posted November 21, 2014 Hi ebr - yes, I just tested it with several movies of wide release now (mix of both MKV and Blu-Ray folders) and no trailers play. In the Trailers channel, it does show current and upcoming trailers so I presume content is available. Not sure what part of the metadata you're interested in, but all movies I played had full metadata filled in. Link to comment Share on other sites More sharing options...
ebr 14910 Posted November 21, 2014 Share Posted November 21, 2014 Show me a screen shot of the configuration of Cinema Mode and then list out the genres of one of the movies you were trying to play. Then look at the trailers in new and upcoming and find some that have some of the same genres. Link to comment Share on other sites More sharing options...
ebr 14910 Posted November 21, 2014 Share Posted November 21, 2014 You don't have the Intros plug-in installed do you? Link to comment Share on other sites More sharing options...
koi 3 Posted November 21, 2014 Author Share Posted November 21, 2014 Hi ebr - here are the screenshots as requested, and no, I do not have MB Intros installed. I thought Cinema obviated the need for Intros and its one or the other? Link to comment Share on other sites More sharing options...
ebr 14910 Posted November 21, 2014 Share Posted November 21, 2014 And how many trailers actually show up in "new and upcoming"? And do those trailers have any genres defined? What happens if you uncheck "Enable smart parental control" and "Only use trailers from unwatched content"? Link to comment Share on other sites More sharing options...
koi 3 Posted November 22, 2014 Author Share Posted November 22, 2014 And how many trailers actually show up in "new and upcoming"? And do those trailers have any genres defined? What happens if you uncheck "Enable smart parental control" and "Only use trailers from unwatched content"? 99 trailers in "New and Upcoming". Genres are defined for the trailers. Interestingly, if I uncheck one of the options (Smart Parental Control or Unwatched) or both, trailers work. If either one is checked, or both, then no trailers. Link to comment Share on other sites More sharing options...
ebr 14910 Posted November 22, 2014 Share Posted November 22, 2014 Okay, does the user you are using have the "block unrated content" option checked and/or have a low max parental rating? Because most trailers don't have rating information. Link to comment Share on other sites More sharing options...
koi 3 Posted November 22, 2014 Author Share Posted November 22, 2014 Nope, no ratings are restricted. Link to comment Share on other sites More sharing options...
ebr 14910 Posted November 22, 2014 Share Posted November 22, 2014 Are all the trailers marked watched? Link to comment Share on other sites More sharing options...
koi 3 Posted November 22, 2014 Author Share Posted November 22, 2014 Only a few trailers are watched, there are plenty that remain unwatched. For instance, when I tested toggling the "parental control" and "unwatched content" settings, and played the Fast and Furious 6, the first trailer it pulled was the Fast and Furious 7 trailer. I marked it unwatched, went back again and played FF6 again, and it pulled FF7 again. Link to comment Share on other sites More sharing options...
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