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Server not found issue (Classic is up to date)


Vidmo

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For the past four or four or five days all of my Classic clients (three) have been unable to find the MB3 server. This setup has been up and running for six months without issue. No changes on the client nor server (expect for normal MB3 server beta updates and MS patches)

 

I've attempted to update Classic client and it was already at the same level that was available. (3.0.238.0).

 

I've attempted to restart the MB3 server application process, no affect.

 

I've attempted to logout and login the windows user account on the windows server that is running MB3 server application. That was successful for a short time on one client. I'm not sure why that would be different from the restart above.

 

I can access the MB3 server with web clients without any trouble at all, locally and remotely.

 

When I run the Classic Configurator it also cannot find the server and in fact ends up with a critical error in attempting to do so. (attached log).

 

Server us on Version 3.0.5441.2. Normal port 8096.

Latest Server log attached.

 

Configurator-25112014f2df564b6b974c158b17f920fc521949.log

server-63552498362.txt

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There is pretty much nothing in that log.  What, exactly happened?  What messages appeared on the screen?  Is there an error or message in your Windows Event log?

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  • 1 month later...

Not sure what happened in this situation. A full reboot of the server seems to have corrected it. Thanks for looking into it EBR.

 

Vidmo

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ernstgot

Mine also seems to be doing this as of late. Watch something then go back to wmc and try returning to mbc and says server not found, i then go to windows and check the icon try and the server is gone. Once i open the aerver it works till i exit again.

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Mine also seems to be doing this as of late. Watch something then go back to wmc and try returning to mbc and says server not found, i then go to windows and check the icon try and the server is gone. Once i open the aerver it works till i exit again.

 

That means your server crashed or shut down for some reason.  You should gather a log from that happening and create a new thread in the server forum.

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