mgarman 3 Posted November 27, 2014 Share Posted November 27, 2014 Hi, Since the latest beta release Version 3.0.5441.2, any access with the web clinet (Chrome or ie) is causing the MB server to crash. In particular, web client page and my preferences page. Can anyone help please. Regards mgarman Link to comment Share on other sites More sharing options...
Sven 136 Posted November 27, 2014 Share Posted November 27, 2014 Can you post the logs please? See my signature for a how-to Link to comment Share on other sites More sharing options...
mgarman 3 Posted November 28, 2014 Author Share Posted November 28, 2014 Hi, I reverted back to the last release, the problem is gone. I will send the logs as soon as I can. It appears that it's crashing when attempting to list the Library shares. I'm running mediabrowser server on Win2012 R2. Thanks Link to comment Share on other sites More sharing options...
Luke 36888 Posted November 28, 2014 Share Posted November 28, 2014 Yea please get that log asap or this issue may slip into the public release Link to comment Share on other sites More sharing options...
mgarman 3 Posted November 28, 2014 Author Share Posted November 28, 2014 (edited) Hi, Logs attached. Regards mgarman Edited November 28, 2014 by mgarman Link to comment Share on other sites More sharing options...
Luke 36888 Posted November 29, 2014 Share Posted November 29, 2014 unfortunately there's no crashing in any of these logs. can you check windows event viewer? thanks. Link to comment Share on other sites More sharing options...
mgarman 3 Posted November 29, 2014 Author Share Posted November 29, 2014 Hi, Windows Log Event ID attached. Thanks EventID1000.txt Link to comment Share on other sites More sharing options...
mgarman 3 Posted November 29, 2014 Author Share Posted November 29, 2014 (edited) Hi, Today my server was updated to Version 3.0.5445.5... same problem. I re-arranged the Library by re-adding the media folders with drive letters instead of "\\ServerName\ShareName"; then adding Path Substitution entires to access the files. Web Client worked without crashing the server. It's just more work to add 15 Path Substitution entries. I hope this helps with your bug hunt. Thanks Edited November 29, 2014 by mgarman Link to comment Share on other sites More sharing options...
mgarman 3 Posted December 2, 2014 Author Share Posted December 2, 2014 Hi, The problem is back again with new Version 3.0.5445.6. Please assist. Thanks Link to comment Share on other sites More sharing options...
mgarman 3 Posted December 2, 2014 Author Share Posted December 2, 2014 Hi, I found the problem. The Folder Name for my Music share was "Music Artists". I recreated it as "Music" and all is well now. Thanks Link to comment Share on other sites More sharing options...
Sven 136 Posted December 2, 2014 Share Posted December 2, 2014 If you need more help. Please also attach some logs.. Link to comment Share on other sites More sharing options...
mgarman 3 Posted December 16, 2014 Author Share Posted December 16, 2014 Hi, The problem has returned. It's obvious that it is caused by my Music folder. I have removed the folder from the Library and problem has disappeared. The folder structure is as follows: \\Server\Music\.. ..\Artist name\.. ..\Year - Album name\.. ..\Artist name - track # - song name I was wondering if the above can cause Mediabrowser server to crash when listing the folder in web client. Any ideas or help is appreciated. Link to comment Share on other sites More sharing options...
doddsie 10 Posted December 16, 2014 Share Posted December 16, 2014 Mgarman Wow you have just described the same problem I have been battling with for weeks... Just music only \\Server\Music\ ..\Artist name\ ..\Album\ I have tried both unc paths and local paths. re-installing server on both win7 and win 8.1 2 separate folders with same music in (wmc was accessing one, MBS the other) Adding only a dozen artists at first then building slowly turning off meta data downloads the pattern is that it is fine for a couple of hours then when opening the web client produces "processing error" then Server crash. I delete the library and its like flicking a switch - all okay again Having not seen any reference to the problem i thought it was my end. Thanks Doddsie (I will send logs when I re-add some music later) Link to comment Share on other sites More sharing options...
mgarman 3 Posted December 16, 2014 Author Share Posted December 16, 2014 Hi Doddsie, Looks like the latest beta Version 3.0.5463.3000 fixed the problem. Cheers mgarman Link to comment Share on other sites More sharing options...
doddsie 10 Posted December 17, 2014 Share Posted December 17, 2014 Thanks mgarman I will give it a try... Doddsie Link to comment Share on other sites More sharing options...
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