Live No on web , Yes on Android

[ernstgot 17]

i do get the guide in the webpage but as soon as I press play nothing happens ServerWMC doesn't so a request coming in.  But when I try in Android client it plays just fine.  Yes I am trying the same channel in both.

[Luke 37046]

Please see http://mediabrowser.tv/community/index.php?/topic/790-how-to-report-a-problem/

[krustyreturns 191]

Yeah, me too. Hitting play on a channel but MBS won't send the command on to serverwmc.  

[TedA 36]

Just set up ServerWMC and seeing the same issue. Working on Android client, the play button does not work in the web interface.

 

Not familiar with the code base but doing a little poking around...

 

error is being thrown in the translateItemsForPlayback() function:

function translateItemsForPlayback(items) {
    var deferred = $.Deferred();
    var firstItem = items[0];
    var promise;
    if (firstItem.Type == "Playlist") {
        promise = self.getItemsForPlayback({
            ParentId: firstItem.Id,
        });
    } else if (firstItem.Type == "MusicArtist") {
        promise = self.getItemsForPlayback({
            Artists: firstItem.Name,
            Filters: "IsNotFolder",
            Recursive: true,
            SortBy: "SortName",
            MediaTypes: "Audio"
        });
    } else if (firstItem.Type == "MusicGenre") {
        promise = self.getItemsForPlayback({
            Genres: firstItem.Name,
            Filters: "IsNotFolder",
            Recursive: true,
            SortBy: "SortName",
            MediaTypes: "Audio"
        });
    } else if (firstItem.IsFolder) {
        promise = self.getItemsForPlayback({
            ParentId: firstItem.Id,
            Filters: "IsNotFolder",
            Recursive: true,
            SortBy: "SortName",
            MediaTypes: "Audio,Video"
        });
    }
    if (promise) {
        promise.done(function(result) {
            deferred.resolveWith(null, [result.Items]);
        });
    } else {
        deferred.resolveWith(null, [items]);
    }
    return deferred.promise();
}

the items[] array has nothing in it (length === 0) and so firstItem is undefined.

 

It looks like the empty array is coming from this call:

http://#ip.#ip.#ip.#ip:8096/Users/[::userId]/Items?Ids=931c386a25a634ef5a0aaaec6ec0268f&Limit=100&Fields=MediaSources%2CChapters&ExcludeLocationTypes=Virtual

With this being the response:

{"Items":[],"TotalRecordCount":0}

Just throwing out relevant information...

 

Professional web developer here, very interested in finding ways to contribute to this awesome project. Let me know if there is any way I can help resolve this!

[TedA 36]

Hey guys, did some more digging since I want this to work

 

The issue seems to be the LocationType being incorrectly set to "Virtual" on Live TV items.

 

Tested by editing a method from this file (In browser tools): https://github.com/MediaBrowser/MediaBrowser/blob/724cba14656bf56677e502c50d29e545ac439c5d/MediaBrowser.WebDashboard/dashboard-ui/scripts/mediaplayer.js

 

The call returning the empty Items[] array is coming from this method:

self.getItemsForPlayback = function (query) {

  var userId = Dashboard.getCurrentUserId();

  query.Limit = query.Limit || 100;
  query.Fields = getItemFields;
  query.ExcludeLocationTypes = "Virtual";

  return ApiClient.getItems(userId, query);
};

If I comment out the line that sets query.ExcludeLocationTypes = "Virtual", the play button starts working. That tells me that the Live TV item I am trying to stream has LocationType set to Virtual.

 

Looking at the docs here: https://github.com/MediaBrowser/MediaBrowser/wiki/Item-Information it says:

 

 

 

FileSystem items are items the user has physical copies of on their file system. Remote items point to a url address. Virtual items entirely virtual and are not playable (e.g. missing episodes).

 

That seems to indicate that the LiveTV items should have LocationType set to "Remote", rather than "Virtual". Would that be correct?

 

How can we get this remedied?

[Luke 37046]

Thanks, I've used this info to resolve it on the dev branch, so you can check out the fix there.

[TedA 36]

Awesome. Will test/confirm when I get home tonight. Thanks for the fast response!

[TedA 36]

Got the dev branch set up on my computer and the fix is working perfectly. Thanks for that!

[krustyreturns 191]

@, thanks for digging into this! and Welcome!

[jhevener 26]

Fantastic @@Teddy and @@Luke. Can't wait for the next beta.

[wiater 0]

Sorry for being a rookie but I have the same issue.  Can someone point me in the correct direction to fix?  Dev Branch? Instructions would be great.  Thanks!

[Luke 37046]

Just wait for the next server release and it will work as expected.

[flexage 125]

@@Teddy - From one pro web developer to another I would just like to say "nice spot", I also would've investigated this myself but thought I'd check the forums for known issues first.

 

Welcome to the community

[Teddy 51]

Sorry flexage, but there is a confusion with the user. The user related is Teddly,

Regards

Edited March 1, 2015 by Teddy

[flexage 125]

@@Teddy, sorry I seemed to have mistyped! Thanks for the spot

 

Then I repeat my comment above at @ , lol

[TedA 36]

Haha I need to go change my name and re-introduce myself =]

[TedA 36]

Just as a note to anyone with this issue who is twiddling their thumbs until the next release.

 

If there is something you want to watch, you can click record, go to the "Recordings" section and under active recordings open the show, and then click play. When you are done you can go cancel the recording if it isn't done, and delete what was recorded. 

 

It isn't ideal, but that will at least allow you to use Live TV functionality in the web interface until the next version comes out.

[jhevener 26]

Hi all,

 

Just reporting that this issue has been fixed for me with Dev Build Version 3.0.5540.3710. I usually just stick with the betas but decided to check it out and it works just fine. Thanks again for your initiative @@TedA

Edited March 4, 2015 by jhevener

[TedA 36]

Luke made the fix. Glad it's working!

[jhevener 26]

Luke made the fix. Glad it's working!

Yeah but you dug into the problem and he fixed based on your findings. Much abliged to you and of course, @@Luke. Now I can watch my local news while at work!

Edited March 4, 2015 by jhevener

[Tomroberts97 0]

This is still not working for me -what release are you all running -still no liveTV at all

[krustyreturns 191]

maybe you have a different problem.  For starters, post the serverwmc log after a failed live stream attempt (see debug tab in serverwmc).

[jhevener 26]

@@Luke Did this fix make it into the newest beta? I'm having the same issue again after installing MBS 3.0.5518.7

[CBers 6770]

3.0.5518.7 is the latest beta.

[jhevener 26]

3.0.5518.7 is the latest beta.

@@CBers That's the one I'm referring to. This fix has been on the last few dev updates and I was assuming it would go in on this latest beta 3.0.5518.7.

Edited March 16, 2015 by jhevener