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The selected media item cannot be deleted due to an unknown error


fathack

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Windows 7 64 bits up to date

 

mbs v3.0.5518.7

mbc v3.0.243.0

 

When i delete a recorded tv show, the file was delete. The problem is after around 20 to 30 sec. I got a message "The selected media item cannot be deleted due to an unknown error."

 

The screen rest to the playing show that was delete nothing happen. I have to clic back to go back to my library and the library is not reflecting the delete change. If I compare to the last version i upgrade from 2.6.2, the old version delete the file no problem and got me back to the recorded tv show library instead of staying on the screen of the deleted show.

 

I look at the logs mbs and mbc and only see something about delay. Hope you point me where to look. The delete action was around 9:47 in the logs

 

thx

 

server-63560713180.txt

 

MBClassic-28220150d9bd6312ff54e258b97c08a007ee113.log

Edited by fathack
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It looks like the delete is working but the server never actually responds from the call so it times out on our end.  @@Luke any idea what could be up here?  I see the delete coming in on the server and it actually deleting the items but never is there a "Response sent" log message and we time out waiting for it.

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  • 2 weeks later...
fathack

I want to reactive this post because i have no news.

 

I use media browser mostly form recorded tv play back.

 

Media browser create a jpg on every recording and do not delete the jpg when delete the recording. Also the recording not delete every time i delete it.

 

 

What is the best practice for recorded tv?

 

Did I do something wrong.

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fathack

All my pc was windows 7 and I run mb3 v 3.0.5518.7 and media browser clasic v3.0.258.0

 

I'm still having that problem and try to correct it.

 

I think this situation can be related to the problem I have. I remark when I add a library the server are unable to list the other windows network pc only it self. I have to type the path manually to access other pc. After I enter the pc name like "\\pcname\library" click the arrow and voila all the shares on that pc appear. My network work very well and in windows explorer on all my pcs I can browse all my pcs shares. I try disable the firewall on all my pc to see if mb3 firewall rules can be the culprit and it's change nothing in the problem. Currently I try a full uninstall re install. My only other idea for now is the fact that i have accent in the path of MB3 because i remark all accent in the log was reported weird characters like "?%$$". I think it's a possibility because I experience it with mediabrowser theater in user name here is my post about that. 

 

http://mediabrowser.tv/community/index.php?/topic/18572-accent-in-user-name/

 

help and idea are welcome

Edited by fathack
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  • 1 month later...

I'm afraid I really don't know what else to do.  The call to the server is never responding.  The functionality should be working, though.

 

I'm sure Luke will try to take a look at it if he can reproduce but, so far, you are the only one reporting this.

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fathack

Not realy usable because every time I delete a record I have to wait a round a minute for the system to time out an error. Unthil that i have to wait. It become very long.

 

I'm also afraid to see I'm the only one having this problem with mediacenter record. Or I'm the only one who use this to playback mediacenter recording.

Edited by fathack
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