rsaxman 0 Posted January 15, 2014 Share Posted January 15, 2014 The installation went fine but Media Browser does not appear anywhere in Windows Media Center 7. I looked at the KB and tutorials, and it appears that when I open WMC, MB3 should just show up. This is the second computer that I have installed it on. The first one works fine. Link to comment Share on other sites More sharing options...
Logos302 86 Posted January 15, 2014 Share Posted January 15, 2014 I would look in the event log for any errors and post them here. But there should also be an install log made by mbc, posting that as well would be good. OS being Windows 7 I'm guessing by the WMC 7. Link to comment Share on other sites More sharing options...
ebr 14905 Posted January 15, 2014 Share Posted January 15, 2014 The installation failed for some reason. Find the msiInstall.log in %appdata%\Mediabrowser-InstallLogs. Link to comment Share on other sites More sharing options...
rsaxman 0 Posted January 25, 2014 Author Share Posted January 25, 2014 Uninstalled MB3 and tried again and the same thing is happening. Here is the install log: MediaBrowser.Classic.Installer.exe Information: 0 : Installing Media Browser Classic MediaBrowser.Classic.Installer.exe Information: 0 : Attempting to retrieve latest version of MBClassic MediaBrowser.Classic.Installer.exe Information: 0 : Found 1 versions. Will choose latest one of Beta class MediaBrowser.Classic.Installer.exe Information: 0 : Version is 3.0.117.0 MediaBrowser.Classic.Installer.exe Information: 0 : Downloading Media Browser Classic version 3.0.117.0 MediaBrowser.Classic.Installer.exe Information: 0 : Successfully downloaded version 3.0.117.0 MediaBrowser.Classic.Installer.exe Information: 0 : Archive is MSI installer C:\Users\**********\AppData\Local\Temp\MediaBrowser\MediaBrowserClassic.msi MediaBrowser.Classic.Installer.exe Information: 0 : Calling msi install MediaBrowser.Classic.Installer.exe Information: 0 : Attempting to start program C:\windows\ehome\ehshell.exe /nostartupanimation /entrypoint:{CE32C570-4BEC-4aeb-AD1D-CF47B91DE0B2}\{FC9ABCCC-36CB-47ac-8BAB-03E8EF5F6F22} MediaBrowser.Classic.Installer.exe Information: 0 : Installation complete Link to comment Share on other sites More sharing options...
ebr 14905 Posted January 25, 2014 Share Posted January 25, 2014 There should be an msi install log in there. That will tell us what the failure is. Link to comment Share on other sites More sharing options...
rsaxman 0 Posted January 25, 2014 Author Share Posted January 25, 2014 (edited) so maybe that is the problem, there is not a msi install log. I deleted everything, ran windows update and I was missing some .net updates but it has still not helped. Edited January 26, 2014 by rsaxman Link to comment Share on other sites More sharing options...
rsaxman 0 Posted January 26, 2014 Author Share Posted January 26, 2014 (edited) Strange thing is that the MBC config now shows up under Extras. When I click the shortcut to MBC, it just takes me to the WMC7 home screen. My brother is reporting the same issues from a different computer in a different state. Edited January 26, 2014 by rsaxman Link to comment Share on other sites More sharing options...
ebr 14905 Posted January 26, 2014 Share Posted January 26, 2014 C:\Users\**********\AppData\Local\Temp\MediaBrowser\MediaBrowserClassic.msi Did you blank out the user information or is that actually what is in the file? Link to comment Share on other sites More sharing options...
rsaxman 0 Posted January 26, 2014 Author Share Posted January 26, 2014 I blanked it out Link to comment Share on other sites More sharing options...
rsaxman 0 Posted January 26, 2014 Author Share Posted January 26, 2014 I found this log under Program data. Not sure if it helps.MBClassic-Msi.log Link to comment Share on other sites More sharing options...
ebr 14905 Posted January 26, 2014 Share Posted January 26, 2014 It thinks it is already installed so it didn't really do much. Try un-installing MBC from programs and features and then re-installing it. Link to comment Share on other sites More sharing options...
rsaxman 0 Posted January 26, 2014 Author Share Posted January 26, 2014 Un-installed, deleted every reference to MBC that I could find in app data, program data, program files, etc. Re-downloaded and installed. Results are the same. MBClassic-Msi.log Link to comment Share on other sites More sharing options...
ebr 14905 Posted January 26, 2014 Share Posted January 26, 2014 Still thinks it is installed. Something with your registry or WMC installation is borked. Link to comment Share on other sites More sharing options...
rsaxman 0 Posted January 26, 2014 Author Share Posted January 26, 2014 ugh. This is a brand new laptop too. I even removed WMC and re-installed it Link to comment Share on other sites More sharing options...
rsaxman 0 Posted January 27, 2014 Author Share Posted January 27, 2014 I am one step closer... Using Media Center Studio I was able to move the MB3 entry point to videos & pictures. It now shows up up when I start media center, but nothing happens when I click to launch. Link to comment Share on other sites More sharing options...
ebr 14905 Posted January 27, 2014 Share Posted January 27, 2014 Had you used Media Center Studio or any other WMC hacking tools to make modifications before? Link to comment Share on other sites More sharing options...
rsaxman 0 Posted January 27, 2014 Author Share Posted January 27, 2014 I have not. Link to comment Share on other sites More sharing options...
glogrono 2 Posted January 28, 2014 Share Posted January 28, 2014 Hi everyone, I'm having this same issue, except mine was caused when I used MCE Reset Toolbox to try to move the MediaBrowser entriy to the Movies section. I've had everything working perfectly for months till today. Any help would be greatly appreciated. Link to comment Share on other sites More sharing options...
rsaxman 0 Posted February 1, 2014 Author Share Posted February 1, 2014 Just wanted to give this a bump in the hopes that someone new might see it and have a solution Link to comment Share on other sites More sharing options...
c0m3r 95 Posted February 3, 2014 Share Posted February 3, 2014 May sound very simple but are you sure you have media browser enabled in the extras menu? To check, go to 'settings->start menu and extras->extras library' and make sure that there is a tick next to media browser 3. 1 Link to comment Share on other sites More sharing options...
rsaxman 0 Posted February 3, 2014 Author Share Posted February 3, 2014 It doesn't show up there either. Link to comment Share on other sites More sharing options...
venkman 0 Posted August 20, 2014 Share Posted August 20, 2014 Is there a solution to this problem yet please. I have been trying for 2 days installing/uninstalling MBC to no avail, it will not show up in WMC since updating. Server version 3.0.5340.21263MBC 3.0.196.0 Server installs and runs no problem, when I install MBC, WMC starts up and goes to extras menu, no sign of MB. https://www.dropbox.com/s/lo49yfbnlucsx87/server-install.log https://www.dropbox.com/s/0m33bfoqr3dvrfp/mbc-install.log https://www.dropbox.com/s/wbm3ytj6cjw69y9/MBClassic-Msi.log Thanks Link to comment Share on other sites More sharing options...
Solution abstract 5 Posted August 20, 2014 Solution Share Posted August 20, 2014 (edited) I had this same issue repeatedly, but was due to using MCE Reset Toolbox. Especially If you've been using MCE Reset Toolbox (or the prior Studio program)... Suggest you do a full WMC clear-out - add/remove WMC in windows features and then do a google search of TechNet for clearing the WMC cache/database files before reinstalling. (If you have it installed - Remove MCE Reset Toolbox before reinstalling - it seems to cause all sorts of issues, for me at least) Edited August 20, 2014 by abstract 1 Link to comment Share on other sites More sharing options...
ebr 14905 Posted August 20, 2014 Share Posted August 20, 2014 Looks like our installation is working fine. First, take heed of abstract's suggestion. If you haven't messed with one of those WMC hacking tools though, check and be sure you didn't disable the application. Go into the Extras and look for it in the disabled apps list. Link to comment Share on other sites More sharing options...
venkman 0 Posted August 20, 2014 Share Posted August 20, 2014 Thanks for your quick responses guys, I will give you suggestions a go. Link to comment Share on other sites More sharing options...
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