MBT Sleep Crash Logs

[Koleckai Silvestri 1150]

The issue is that when MBT comes out of sleep, it cannot reconnect to the Websocket fast enough and crashes. 

 

Version 3.0.5155.42825

 

Here is the exception log: 

http://pastebin.com/3PHckrHM

 

Here is the excerpt from the main log when MBT wakes up:

 

2014-02-15 11:17:52.7060 Debug - App: Displaying screen saver
2014-02-15 11:17:53.9750 Debug - ApiClient: GET http://192.168.0.3:8096/mediabrowser/Users/a6737ecaf246ef2235c4bee1f90ac99f/Items?Limit=100&SortBy=Random&SeriesStatuses=&fields=&Filters=&ImageTypes=Backdrop&VideoTypes=&AirDays=&recursive=True&MediaTypes=&Genres=&Ids=&Studios=&ExcludeItemTypes=&IncludeItemTypes=Movie,Boxset,Trailer,Game,Series,MusicArtist&Artists=&PersonTypes=&Years=&format=json
2014-02-15 11:17:54.1090 Warn - ApiWebSocket: Web socket connection closed.
2014-02-15 11:17:54.1180 Info - ApiWebSocket: Created new web socket of type WebSocket4NetClientWebSocket
2014-02-15 11:17:58.6343 Info - ApiWebSocket: Created new web socket of type WebSocket4NetClientWebSocket
2014-02-15 11:18:03.1936 Info - ApiWebSocket: Created new web socket of type WebSocket4NetClientWebSocket
2014-02-15 11:18:04.8997 Error - ApiClient: Error getting response from http://192.168.0.3:8096/mediabrowser/Users/a6737ecaf246ef2235c4bee1f90ac99f/Items?Limit=100&SortBy=Random&SeriesStatuses=&fields=&Filters=&ImageTypes=Backdrop&VideoTypes=&AirDays=&recursive=True&MediaTypes=&Genres=&Ids=&Studios=&ExcludeItemTypes=&IncludeItemTypes=Movie,Boxset,Trailer,Game,Series,MusicArtist&Artists=&PersonTypes=&Years=&format=json
Unable to connect to the remote server
System.Net.WebException
  at System.Net.HttpWebRequest.EndGetResponse(IAsyncResult asyncResult)
  at System.Threading.Tasks.TaskFactory`1.FromAsyncCoreLogic(IAsyncResult iar, Func`2 endFunction, Action`1 endAction, Task`1 promise, Boolean requiresSynchronization)
--- End of stack trace from previous location where exception was thrown ---
  at System.Runtime.CompilerServices.TaskAwaiter.ThrowForNonSuccess(Task task)
  at System.Runtime.CompilerServices.TaskAwaiter.HandleNonSuccessAndDebuggerNotification(Task task)
  at MediaBrowser.ApiInteraction.HttpWebRequestClient.<SendAsync>d__1.MoveNext()
InnerException: System.Net.Sockets.SocketException
A socket operation was attempted to an unreachable network 192.168.0.3:8096
  at System.Net.Sockets.Socket.EndConnect(IAsyncResult asyncResult)
  at System.Net.ServicePoint.ConnectSocketInternal(Boolean connectFailure, Socket s4, Socket s6, Socket& socket, IPAddress& address, ConnectSocketState state, IAsyncResult asyncResult, Exception& exception)
 
2014-02-15 11:18:06.5128 Error - App: UnhandledException
Unable to connect to the remote server
MediaBrowser.Model.Net.HttpException
System.Object: 
  at MediaBrowser.ApiInteraction.HttpWebRequestClient.<SendAsync>d__1.MoveNext()
--- End of stack trace from previous location where exception was thrown ---
  at System.Runtime.CompilerServices.TaskAwaiter.ThrowForNonSuccess(Task task)
  at System.Runtime.CompilerServices.TaskAwaiter.HandleNonSuccessAndDebuggerNotification(Task task)
  at MediaBrowser.ApiInteraction.ApiClient.<GetItemsAsync>d__26.MoveNext()
--- End of stack trace from previous location where exception was thrown ---
  at System.Runtime.CompilerServices.TaskAwaiter.ThrowForNonSuccess(Task task)
  at System.Runtime.CompilerServices.TaskAwaiter.HandleNonSuccessAndDebuggerNotification(Task task)
  at MediaBrowser.Theater.Core.Screensaver.ScreensaverWindow.<LoadUserScreensaver>d__6.MoveNext()
--- End of stack trace from previous location where exception was thrown ---
  at System.Runtime.CompilerServices.AsyncMethodBuilderCore.<ThrowAsync>b__0(Object state)
  at System.Windows.Threading.ExceptionWrapper.InternalRealCall(Delegate callback, Object args, Int32 numArgs)
  at MS.Internal.Threading.ExceptionFilterHelper.TryCatchWhen(Object source, Delegate method, Object args, Int32 numArgs, Delegate catchHandler)
  at System.Windows.Threading.DispatcherOperation.InvokeImpl()
  at System.Windows.Threading.DispatcherOperation.InvokeInSecurityContext(Object state)
  at System.Threading.ExecutionContext.RunInternal(ExecutionContext executionContext, ContextCallback callback, Object state, Boolean preserveSyncCtx)
  at System.Threading.ExecutionContext.Run(ExecutionContext executionContext, ContextCallback callback, Object state, Boolean preserveSyncCtx)
  at System.Threading.ExecutionContext.Run(ExecutionContext executionContext, ContextCallback callback, Object state)
  at System.Windows.Threading.DispatcherOperation.Invoke()
  at System.Windows.Threading.Dispatcher.ProcessQueue()
  at System.Windows.Threading.Dispatcher.WndProcHook(IntPtr hwnd, Int32 msg, IntPtr wParam, IntPtr lParam, Boolean& handled)
  at MS.Win32.HwndWrapper.WndProc(IntPtr hwnd, Int32 msg, IntPtr wParam, IntPtr lParam, Boolean& handled)
  at MS.Win32.HwndSubclass.DispatcherCallbackOperation(Object o)
  at System.Windows.Threading.ExceptionWrapper.InternalRealCall(Delegate callback, Object args, Int32 numArgs)
  at MS.Internal.Threading.ExceptionFilterHelper.TryCatchWhen(Object source, Delegate method, Object args, Int32 numArgs, Delegate catchHandler)
  at System.Windows.Threading.Dispatcher.LegacyInvokeImpl(DispatcherPriority priority, TimeSpan timeout, Delegate method, Object args, Int32 numArgs)
  at MS.Win32.HwndSubclass.SubclassWndProc(IntPtr hwnd, Int32 msg, IntPtr wParam, IntPtr lParam)
  at MS.Win32.UnsafeNativeMethods.DispatchMessage(MSG& msg)
  at System.Windows.Threading.Dispatcher.PushFrameImpl(DispatcherFrame frame)
  at System.Windows.Threading.Dispatcher.PushFrame(DispatcherFrame frame)
  at System.Windows.Window.ShowHelper(Object booleanBox)
  at System.Windows.Window.Show()
  at System.Windows.Window.ShowDialog()
  at MediaBrowser.Theater.Presentation.Controls.BaseModalWindow.ShowModal(Window owner)
  at MediaBrowser.UI.EntryPoints.ScreensaverEntryPoint.<ShowScreensaver>b__8()
  at System.Windows.Threading.DispatcherOperation.InvokeDelegateCore()
  at System.Windows.Threading.DispatcherOperation.InvokeImpl()
--- End of stack trace from previous location where exception was thrown ---
  at System.Runtime.CompilerServices.TaskAwaiter.ThrowForNonSuccess(Task task)
  at System.Runtime.CompilerServices.TaskAwaiter.HandleNonSuccessAndDebuggerNotification(Task task)
  at System.Windows.Threading.DispatcherOperation.Wait(TimeSpan timeout)
  at System.Windows.Threading.Dispatcher.InvokeImpl(DispatcherOperation operation, CancellationToken cancellationToken, TimeSpan timeout)
  at System.Windows.Threading.Dispatcher.Invoke(Action callback, DispatcherPriority priority, CancellationToken cancellationToken, TimeSpan timeout)
  at System.Windows.Threading.Dispatcher.Invoke(Action callback)
  at MediaBrowser.UI.EntryPoints.ScreensaverEntryPoint.ShowScreensaver()
  at MediaBrowser.UI.EntryPoints.ScreensaverEntryPoint.ShowScreensaverIfNeeded()
  at MediaBrowser.UI.EntryPoints.ScreensaverEntryPoint.TimerCallback(Object state)
  at System.Threading.TimerQueueTimer.CallCallbackInContext(Object state)
  at System.Threading.ExecutionContext.RunInternal(ExecutionContext executionContext, ContextCallback callback, Object state, Boolean preserveSyncCtx)
  at System.Threading.ExecutionContext.Run(ExecutionContext executionContext, ContextCallback callback, Object state, Boolean preserveSyncCtx)
  at System.Threading.TimerQueueTimer.CallCallback()
  at System.Threading.TimerQueueTimer.Fire()
  at System.Threading.TimerQueue.FireNextTimers()
  at System.Threading.TimerQueue.AppDomainTimerCallback()
InnerException: System.Net.WebException
Unable to connect to the remote server
  at System.Net.HttpWebRequest.EndGetResponse(IAsyncResult asyncResult)
  at System.Threading.Tasks.TaskFactory`1.FromAsyncCoreLogic(IAsyncResult iar, Func`2 endFunction, Action`1 endAction, Task`1 promise, Boolean requiresSynchronization)
--- End of stack trace from previous location where exception was thrown ---
  at System.Runtime.CompilerServices.TaskAwaiter.ThrowForNonSuccess(Task task)
  at System.Runtime.CompilerServices.TaskAwaiter.HandleNonSuccessAndDebuggerNotification(Task task)
  at MediaBrowser.ApiInteraction.HttpWebRequestClient.<SendAsync>d__1.MoveNext()
InnerException: System.Net.Sockets.SocketException
A socket operation was attempted to an unreachable network 192.168.0.3:8096
  at System.Net.Sockets.Socket.EndConnect(IAsyncResult asyncResult)
  at System.Net.ServicePoint.ConnectSocketInternal(Boolean connectFailure, Socket s4, Socket s6, Socket& socket, IPAddress& address, ConnectSocketState state, IAsyncResult asyncResult, Exception& exception)
 
2014-02-15 11:18:08.2008 Info - ApiWebSocket: Created new web socket of type WebSocket4NetClientWebSocket
2014-02-15 11:18:13.2081 Info - ApiWebSocket: Created new web socket of type WebSocket4NetClientWebSocket

[Danee 57]

Thanks for posting the log, I experience the same problem.

I have not yet found out how long the system needs to sleep before the error occurs, I did find it also occurs on automatic wake up from a scheduled (wmc) recording.

As mentioned earlier it doesn't matter if the sleep mode was entered manualy or automaticly. I only use S3 so I do not know if this also happens in S4. On some occasions MBT is still running and the backdrop and 'main' video image still rotate but MBT closes when the dialog is closed, other times MBT is allready closed. I'm on version 3.0.5135.31685

 

Hth

[Koleckai Silvestri 1150]

The system does not seem to crash if you exit out to user profile selection. Takes about 30 seconds, didn't actually time it, for it to connect after coming out of a PC sleep but it did not crash.

[Danee 57]

After some more testing I think it has to do with the inbuild screen saver. It seems that if the sleep period is long enough to at least match the inactivity timer for the screensaver, a wake up causes this error to happen. For sleep periods shorter then the inactivity timer a wake up is no problem.

[Koleckai Silvestri 1150]

I am thinking the same. Need a way to turn off the internal MBT screensaver to test that.