Silver 1 Posted March 9, 2014 Share Posted March 9, 2014 (edited) Hi, MB Server: 3.0.5171.19958 MB Classic client: 3.0.129.0 2-12.2 Chocolate version: 3.0.3.8 (version that came with MBC installer) Operating sytem: Windows 7 Ultimate (32-bit) Upon running MB Classic from W7MC, I'm told that my plugins are out of date and need updating. I click on OK and go to the plugins page. Here I'm directed to update Chocolate to 3.0.4.1. The update works fine and I'm told to restart MBC, which I do. However W7MC reports that it is unable to start the application. Attached log samples: wmc_log.txt = MBC log file chocolate.xml = Windows Event log If I replace the contents of C:\ProgramData\MediaBrowser-Classic\Plugins with the files prior to the update then MBC will happily load again. Can anyone help? Thanks! chocolate.xml wmc_log.txt Edited March 9, 2014 by Silver Link to comment Share on other sites More sharing options...
ebr 14912 Posted March 9, 2014 Share Posted March 9, 2014 Can I please see the complete MBC log? Link to comment Share on other sites More sharing options...
ebr 14912 Posted March 9, 2014 Share Posted March 9, 2014 Also the last couple configurator logs if there are any. Thx. Link to comment Share on other sites More sharing options...
spriggig 9 Posted March 9, 2014 Share Posted March 9, 2014 I had the same issue yesterday, uninstall Chocolate through Configurator, restart Configurator, reinstall Chocolate. Worked for me. Link to comment Share on other sites More sharing options...
Silver 1 Posted March 9, 2014 Author Share Posted March 9, 2014 Can I please see the complete MBC log? Also the last couple configurator logs if there are any. Thx. I think this is what you need. Many thanks. chocolate.xml MBClassic-93201486c5fcf26d8940839c94fc92a8b11470.log Link to comment Share on other sites More sharing options...
ebr 14912 Posted March 9, 2014 Share Posted March 9, 2014 Silver - there are no configurator logs? I need someone to find the log file that actually contains the update of Chocolate. So far, no one has been able to come up with that. Link to comment Share on other sites More sharing options...
Silver 1 Posted March 9, 2014 Author Share Posted March 9, 2014 Silver - there are no configurator logs? I need someone to find the log file that actually contains the update of Chocolate. So far, no one has been able to come up with that. I'm more than happy to post it - but where would I find the configurator log? This page doesn't tell me where that would be located. Link to comment Share on other sites More sharing options...
ebr 14912 Posted March 9, 2014 Share Posted March 9, 2014 It's okay. I already got what I need from the other thread on this issue. Thanks. Link to comment Share on other sites More sharing options...
ebr 14912 Posted March 9, 2014 Share Posted March 9, 2014 But for future reference they are in the same place as the other MBC logs. Link to comment Share on other sites More sharing options...
Silver 1 Posted March 11, 2014 Author Share Posted March 11, 2014 But for future reference they are in the same place as the other MBC logs. In that same folder I have 27 files starting "MBClassic-", 1 file titled "MBClassic-Msi.log" and 2 files starting "Migration-". Nothing else I'm afriad. Link to comment Share on other sites More sharing options...
ebr 14912 Posted March 11, 2014 Share Posted March 11, 2014 That just means you never ran the configurator. Link to comment Share on other sites More sharing options...
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