Erik 120 Posted March 17, 2014 Share Posted March 17, 2014 Hi, Just trying out the new DLNA feature, the MB3 server dashboard shows my DLNA TV (Sony kdl-40ex640). However, when I tried to remote play to I get "the remote server returned an error: (500) internal error" and the all the log says "error - play to: error updating device info" and here is a lot of them. Let me know what other info is needed. Thanks! Link to comment Share on other sites More sharing options...
CBers 6766 Posted March 17, 2014 Share Posted March 17, 2014 MB Server logs will help. Link to comment Share on other sites More sharing options...
Erik 120 Posted March 17, 2014 Author Share Posted March 17, 2014 I started a new log, tried to play to the tv and here are the logs. Thanks 1 Link to comment Share on other sites More sharing options...
swhitmore 781 Posted March 18, 2014 Share Posted March 18, 2014 It probably just needs a profile created for that device. I believe these are being built on a case-by-case basis. You might just have to hold tight until it's done. Link to comment Share on other sites More sharing options...
LASooner 24 Posted March 18, 2014 Share Posted March 18, 2014 (edited) I have a Sony 46" KDL-46EX645 and 60" KDL-60EX700 and both give the same error. I've included the log file from when I tried to play to the 46" TV dlna issue.zip Edited March 18, 2014 by LASooner Link to comment Share on other sites More sharing options...
Erik 120 Posted March 18, 2014 Author Share Posted March 18, 2014 (edited) No problem, just wanted to make sure it wasn't something I caused or could fix. Thanks for the great progress devs! Edited March 18, 2014 by Erik Link to comment Share on other sites More sharing options...
Erik 120 Posted April 6, 2014 Author Share Posted April 6, 2014 Just to help with the profiles here is the log from the Sony kdl-40ex640 with the new server release (Version 3.0.5209.29215) still get an error 500. Not sure what I can adjust in the profiles or anything to help, but I will test out any ideas! Thanks, Erik Link to comment Share on other sites More sharing options...
Luke 37029 Posted April 6, 2014 Share Posted April 6, 2014 We'll need some help from @@7illusions Link to comment Share on other sites More sharing options...
7illusions 1249 Posted April 7, 2014 Share Posted April 7, 2014 I'll see what I can figure out.. Maybe I should try to get a hold of a Sony TV. Link to comment Share on other sites More sharing options...
Luke 37029 Posted April 8, 2014 Share Posted April 8, 2014 If you don't mind please grab the server dev build. It won't solve the problem but will contain more logging information. Set your update level to dev, get the update, then change the setting back to what it was before. Link to comment Share on other sites More sharing options...
Erik 120 Posted April 10, 2014 Author Share Posted April 10, 2014 Ok, I switched to DEV, let it update and tried again to play to. Here is the log with DLNA logging enabled. (Too big for normal site upload) http://1drv.ms/1gbA2z1 Thanks Link to comment Share on other sites More sharing options...
Erik 120 Posted April 29, 2014 Author Share Posted April 29, 2014 Just an update. The new server (Version 3.0.5231.40980) gets a step further and even shows the file name on the top title bar of the TV, the TV tries to play the file, then displays "cannot play file" and successive attempts get the initial error 500 until a MBS restart. Thanks for the progress, here is a log file with all debugging if it helps. LOG: http://1drv.ms/1kaaNhT (Its too big for forum upload) Erik Link to comment Share on other sites More sharing options...
Erik 120 Posted April 29, 2014 Author Share Posted April 29, 2014 (edited) Ok, here are the types I have tested... Working Files - Plays, shows the cover poster image all perfectly / Is there a remote available once you start a file playing over dlna to stop it? I couldn't find one. Music (MP3, FLAC) Note Working Video (AVI, MKV, DVD Folders) - The AVI will come up the first time with the file title, but fails to play then every attempt afterwards gets an immediate error 500 from MBS web interface, once MBS is restarted I can try again with the same results. Thanks again, Erik EDIT: also, I can see MBS when using the Sony DLNA browser and access it ok, but it just shows folders and media files without any tiles. Edited April 29, 2014 by Erik Link to comment Share on other sites More sharing options...
Luke 37029 Posted April 29, 2014 Share Posted April 29, 2014 try lots of different files. sony is probably the second hardest to support, after xbox 360. Link to comment Share on other sites More sharing options...
steve1977 67 Posted May 1, 2014 Share Posted May 1, 2014 Here is also a log from my end for Bravia trying to play videos. Hope someone finds the silver bullet ;-) https://www.paste.to/ufjUjX6 Link to comment Share on other sites More sharing options...
Starlionblue 80 Posted July 24, 2014 Share Posted July 24, 2014 I get a black screen and no sound on a Sony Bravia KDL-40CX520 when I try to play to it. Both MB and the TV think they are playing it though. It ticks up the seconds. I can play/pause from both MB and TV. I can raise and lower the volume. Music works fine. I also tried a bunch of files to make debug logs. Hope that helps. Find here: https://onedrive.live.com/redir?resid=1481AA09E052B68C!749&authkey=!AMccCEJ2LT7m-PQ&ithint=folder%2ctxt EDIT: also, I can see MBS when using the Sony DLNA browser and access it ok, but it just shows folders and media files without any tiles. Same here when I browse MediaBrowser from the TV. Well actually I can see some files but nowhere near all. Can't play them though. The TV says "Playback not available". I get a similar result when browsing my ReadyNAS DLNA service from the TV. Link to comment Share on other sites More sharing options...
steve1977 67 Posted July 25, 2014 Share Posted July 25, 2014 100% the same like my issue with Bravia. Thanks for looking into it and let us know if more logs required. Link to comment Share on other sites More sharing options...
punterbo 0 Posted August 15, 2014 Share Posted August 15, 2014 Trying to switch from Plex to MB3, but the DLNA is not working on my Sony Bravia KDL-40EX720 in that I can't see any files within folders, for music, movies or TV episodes. The loading of the initial list of folders is also very slow. I have attached a log, let me know if you need further info. Regards, Stuart server-63543700691.zip Link to comment Share on other sites More sharing options...
Luke 37029 Posted August 15, 2014 Share Posted August 15, 2014 Trying to switch from Plex to MB3, but the DLNA is not working on my Sony Bravia KDL-40EX720 in that I can't see any files within folders, for music, movies or TV episodes. The loading of the initial list of folders is also very slow. I have attached a log, let me know if you need further info. Regards, Stuart Thanks. I would love to solve the issues with sony tv's. unfortunately none of us on the core team have a sony tv. we need a community member to get to the bottom of it by comparing xml going back and forth using fiddler or wireshark, to whatever plex or serviio is doing. Link to comment Share on other sites More sharing options...
Ghostm 74 Posted August 15, 2014 Share Posted August 15, 2014 (edited) Isn't this a similar issue with the ps3 as well? I wish i still had my ps3. I dont want to speak for luke but he helped me and all i did was turn off all my dlna devices except for the one you have issues with, run wire shark while trying to access media, and then turn it off and send it to luke along with the log as well and then i did the same doing a wireshark for a dlna server that was working. Maybe it wont work that smoothly with sony devices but if people want to get it working and this could fix the issue it took me about 15 minutes to do this and the next day luke had it fixed. Edited August 15, 2014 by Ghostm Link to comment Share on other sites More sharing options...
Luke 37029 Posted August 15, 2014 Share Posted August 15, 2014 i have looked at serviio profiles for the ps3. i think they're actually somewhat different. but yes, the same kind of assistance I received from GhostM is what it's going to take. Or a ps3 donation. Maybe you'll get lucky and it will fix the tv's. Link to comment Share on other sites More sharing options...
steve1977 67 Posted August 15, 2014 Share Posted August 15, 2014 Happy to help, but need a bit more guidance how I can be helpful. Have Sony Bravia, but no PS3. Link to comment Share on other sites More sharing options...
Ghostm 74 Posted August 16, 2014 Share Posted August 16, 2014 (edited) All i did was download wireshark on my pc, turn off all dlna devices except the culprit. Fired up wireshark on my pc on the network and quickly tried to access dlna on the problematic device, turned wireshark off, sent the log to luke with my mb3 log. I think running a separate wire shark quickly with a working dlna device (plex, ect....) might also be useful and sending it to him so he could compare. Thats just what i did though, took about 15 minutes and he fixed it quickly. Not to say this will be the same but perhaps its something he can work with. Edited August 16, 2014 by Ghostm Link to comment Share on other sites More sharing options...
punterbo 0 Posted August 18, 2014 Share Posted August 18, 2014 Okay, here are the Mediabrowser & Plex Wireshark logs, as well as the MB log. I tried to turn everything else off on the network and access DLNA as fast as I could on the TV. I then accessed movies and tried to play a few. I've also found that I need to have the blast alive option on for my TV to see the Mediabrowser server at all. Let me know if you need further information, happy to help get this all sorted. https://www.dropbox.com/s/7aexeghub116z1l/mb_dlna.pcapng https://www.dropbox.com/s/zpro86zhq6pfrgr/plex_dlna.pcapng https://www.dropbox.com/s/1h9ihme7r42v2nl/server-63543978353.txt Regards, Stuart Link to comment Share on other sites More sharing options...
punterbo 0 Posted August 18, 2014 Share Posted August 18, 2014 I've also attached the profiles Plex uses for Sony TVs, I believe mine is the 2011 profile. Regards, Stuart Sony Bravia 2010.xml Sony Bravia 2011.xml Sony Bravia 2012.xml Sony Bravia 2013.xml Link to comment Share on other sites More sharing options...
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