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Trailers not showing up in MBC??


topraider
Go to solution Solved by ebr,

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topraider

I had the Trailers Plugin installed on the MB Server, but when I first went to try to play the trailers in MBC it would try to play the trailer then kick out and give me a blue screen?? So I tried to update the "Trailer Plugin" which I had the first version installed. So when I went back into MBC I now don't see the Trailer icon at the bottom when you are in MBC? I tried to uninstall the "Trailer plugin" twice and still get no Trailer icon? Any thoughts.... Do I need to uninstall MBC??

post-3270-0-37311600-1405018404_thumb.jpg

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Trailers were moved to channels a while back.  Be sure you are up to date on both the server and MBC.

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topraider

I have updated the MB Server and the MBC today which there was a update today 7/15/2014 and still no Trailers?? I also unistalled the trailers plugin and re-installed it. I also updated the task of local trailers..and still no trailers when you open up MBC?? Any suggestions??

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topraider

Ok I did the config page in MBC and I see it now. But when I click on it there is no content in it?....I guess how do you setup the Channels content? Make a new media folder? I also notice in my scheduled tasks there is no channel task there as well??

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You don't have to do anything special but the channels do load only on demand so it could take some time the very first time.

 

Go to the web client - do the trailers show up there?

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Perhaps a firewall or something else blocking the plug-in from accessing them?  Please post a server log from when you navigate to the Trailers in the web client.  Remember, they load on demand so might take a minute the first time...

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topraider

I don't see "channels" in web client? What I did was try uninstall MB server and reinstall it. But when I did Norton frown on the program and thought it was a virus program and Norton was forcing it to do unistall. So I had to do exception rule in Norton to get around just a FYI. But I attached the MB server log and the MBC log. Sorry they are in Zip format but I could not work with the 2 programs you suggest to use.

server-63541238400.zip

MBClassic-1872014f3b7d45bb6254a72b0229364c1bf3698.zip

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  • Solution

Are you sure you have actually installed the Upcoming Trailers plug-in and not just the Local Trailers one?

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topraider

Well you were right had the "Local Trailers" installed instead of "Trailers"... :o !! But now a new problem it won't play..In Web Client

it has a video error?? Again I attached the server log. P.S I do have LAV installed Maybe it's not config correctly??

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I don't see a new log but I'd open a new topic anyway as you are now onto a completely separate issue.

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