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iPad app no audio


Johnobas
Go to solution Solved by hakras,

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Johnobas

Hi, I bought the Media Browser Client for my iPad, it's all setup, it shows my whole library, but the audio does not work. Please help me out, thanks.

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Johnobas

Ok, I have an update, the audio I does work if I plug in headphones, but not from the speakers. Please help me out, thanks.

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hakras

I am seeing this as well (I didn't try headphones).  I recently installed Media Browser Server and haven't done much with it.  This morning, I installed the iOS app on 2 iPhones.  They are both the 5c model.  One works perfectly and the other has no audio.  Is there a setting in iOS that is the culprit?

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  • Solution
hakras

Johnobas,

 

I solved my issue by unmuting the iPhone.  Hopefully, your device is set to mute as well :)

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darwindeeds

@@Johnobas Can you please try connecting your headphones and report if the audio works? Also, make sure your system volume all the way up. What happens, when you change the volume using the player slider?

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  • 2 weeks later...
eddedrukker

I also bought the app for on the ipad, i setup the server, see all the movies/tvshows, the play but no sound on the ipad speaker and also no subs, i need subs and audio! Please update the app

Thanks gr ed

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eddedrukker

I also bought the app for on the ipad, i setup the server, see all the movies/tvshows, the play but no sound on the ipad speaker and also no subs, i need subs and audio! Please update the app

Thanks gr ed

Update sound works but no subs !

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  • 2 weeks later...
Macburp

+1 for this problem. I'm trying to play an avi file using the IOS app and got no sound. Sound is switched on in the app I think, and volume for other apps on the ipad (eg. iPlayer) is fine. Moving the volume slider had no effect. Any ideas? I'm using an iPad Air.

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DrWatson

I found I too had no audio but only on mp4 files that had an mp3 soundtrack not sure if that helps at all. I am away from the server at the moment and will provide logs if needed (or someone else can confirm).

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Macburp

+1 for this problem. I'm trying to play an avi file using the IOS app and got no sound. Sound is switched on in the app I think, and volume for other apps on the ipad (eg. iPlayer) is fine. Moving the volume slider had no effect. Any ideas? I'm using an iPad Air.

 

Should also mention I was able to play the same file in the web client on the ipad without any trouble - it made a lot of noise!

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  • 2 weeks later...
SirMoby

This seems to be a common issue.

 

I've had MB working as my main entertainment system for a couple of years now.  Use it on my laptops, desk tops, as my main TV, 2 kindles and even tested my Android phones.  Works great!  Thank you.

 

Installed the IOS version this morning and it works with headphones plugged in but no sound through speakers.  I can play music through the speakers but not MB.  I'll do some more checking this evening  but I just wanted to point out that it's happeningin a few places.

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SirMoby

OK.  I do have AirPlay and I can select between iPad, Headphones and the AirPort.  Music plays fine in all 3 devices.  Videos play in all 3 devices.  Media Browser, only Headphones and AirPort.

 

 

No sound from the iPad.  It also appears that Media Browser doesn't handle MP3 but I can play those just fine through the IOS music app.

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SirMoby

Tried using the HTTP interface and the sound worked great.  The image quality was terrible but the sound was there just fine.

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darwindeeds

Guys, with audio problem. What version of the iPad are you guys using? Also can you please check the app version that you are using. You can find that in the settings page, when you scroll to the end.

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oldschool

+1 for this problem - I bought the app for our iPad, and the video plays, but no sound. Sound works with all other apps and videos (YouTube, videos loaded on the iPad), but no audio when using the Media Browser app.

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Macburp

Guys, with audio problem. What version of the iPad are you guys using? Also can you please check the app version that you are using. You can find that in the settings page, when you scroll to the end.

 

I'm using an Ipad Air with v1.1.2 of the app. I just tried using the app with an MP4 file with AAC audio - still no sound.

Edited by Macburp
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Macburp

Egg on face.

 

My missus had turned the ringer off. Turned it back on and the app now makes a noise. In my defense, I'm an android man, didn't know there was a hardware switch until yesterday.

 

Thanls.

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  • 2 weeks later...
oldschool

I can confirm that both my iPads now work. I will concur with Macburp that on one of my iPads the ringer volume was all the way down, and when I turned it up, the MB3 app had audio again, but if that was the actual problem, then I would think the main volume should be the one the iPad is using to adjust its volume and not the system sounds volume. It's kind of weird that sometimes you hit the rocker on the side, and it will affect the ringer and sometimes it affects the app audio. The problem as I saw it was that we would play a video using the app and I would turn the volume using the side rocker all the way up, and it would not play any audio.

 

Well, I want to also report that my second iPad we were having some other issues. The iOS app looked to be up to date, but it wouldn't play any videos at all - I would click on something, and it would just sit and spin forever. Even after a reboot of the iPad it wouldn't play. What solved the problem was I deleted the app and re-downloaded it, and then all of a sudden everything is working beautifully. Kind of weird that happened, but I'm up and running on both devices - thanks for all your hard work!

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