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Stuck at splash screen


carguyshu

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carguyshu

I just tried loading MB classic and it just keeps going through the load screen with the dots. It just keeps repeating this and never loads. I just downloaded and installed the newest release version of the server and the newest release version of mb classic. I even tried downloading and installing the newest beta version of MB classic. Any ideas on what this might be? It had this problem before I downloaded the newest version, btw, its just that the newest did not fix anything.

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Logos302

try running the confiscator, and seeing if it can find the server.  Also uploading the mbc log and mbs logs will also help with this.

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carguyshu

Update MBC.  You are on an old version.  Since you can't start it, just re-install it from the web site.

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Did you maybe configure MBC to log-in as a user that doesn't exist anymore?

 

Bring up the configurator and see...

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carguyshu

it is set to 'present user login page' & whenver I try and switch it to 'automatically login as' and then click validate and save it says incorrect password for user. I don't even see where I can enter a password.

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What users are available in the drop-down?

 

What users are defined on the server?

 

Something appears to be quite wrong with your user information on the server end.

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carguyshu

I only have one name and it is a series of spaces so that when the screen shows up it just says Welcome Back with no name underneath. When I add another user and select to automatically login as that user it now works, but none of my settings from MBC are the same. I am guessing it has something to do with only having spaces and no letters. This had worked fine before, but maybe an update caused it to no longer work this way.

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Yeah, that's an odd setup.

 

The server has apparently changed such that it cannot validate a user with spaces as the name.

 

@@Luke are we trimming user names before authenticating them now?

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carguyshu

I also tried setting up a new username with just spaces on the server and when i try to select it from the drop down on MBC confiurator it also comes up with the password incorrect. It won't let me alter the original all space profile name on the server it just brings up that the file is being used by another process and I can't save. I guess I'll just have to resetup under a new username.

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you can't have a username with just spaces. if setup allows that, it's a bug and it will be fixed.

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nightowl23

This may be a related problem:

I'm updated with last official. I start the MB Server with windows 7 boot. Activate WMC after the pc has finished booting. Push the Media Browser 3 link on the WMC list and it takes an average of about 80 seconds to load the splash screen. Everything works great after that. Waiting an extra minute or so not such a big deal, just annoying.

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gator99

Not sure if I should start another thread or add to this one.  I am on the latest MBC, and it works on my windows 7 WMC,but it gets stuck and crashed on my extender.

 

my MBC logs:

 

logfile from when I open with PC on Windows 7 - works fine:

 

https://onedrive.live.com/redir?resid=1A65628C8FBBDD19%21147108

 

Logfile when I open on extender - stuck on spashscreen and then crashes:

 

https://onedrive.live.com/redir?resid=1A65628C8FBBDD19%21147109

 

Not sure when this started it was either after updating to latest MBC or install Xenon, I have since uninstalled Xenon plugin and still not working?

 

MBS - Version 3.0.5309.26857

Edited by gator99
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nightowl and gator please start new topics as they are completely unrelated to this one.

 

nightowl I need a log and gator I need the windows event log error.

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