Problem playing in web client on ipad2 server v: 3.0.5324.37963

[wabbit 0]

When I Press the play icon in the middle of the screen, I get the film logo in the top left of the screen, The play time bar at the bottom with the films runtime showing correctly but that's it, if I press the full screen icon I get the spinning disc and loading at the top of the screen but no video or audio. This is happening for any media I try to play via safari on the ipad. If I use the official ipad app the media plays fine so does using chrome on my pc.

 

Looking at the logs page on the server, no new transcode log is made and I get the following at the bottom of the main server log file.

 

2014-08-01 09:38:49.4563 Info - App: IntervalTrigger fired for task: Organize new media files

2014-08-01 09:38:49.4563 Info - App: Executing Organize new media files

2014-08-01 09:38:49.4563 Info - App: Organize new media files Completed after 0 minute(s) and 0 seconds

2014-08-01 09:38:49.4563 Info - ServerManager: Sending web socket message ScheduledTaskEnded

2014-08-01 09:38:56.5386 Info - ServerManager: Sending web socket message UserUpdated

2014-08-01 09:38:56.5542 Info - UserManager: Authentication request for Simon has succeeded.

2014-08-01 09:38:59.2686 Info - App: SessionInfoWebSocketListener Begin transmitting over websocket to x:49491

2014-08-01 09:38:59.2686 Info - App: ScheduledTasksWebSocketListener Begin transmitting over websocket to x:49491

2014-08-01 09:39:04.8377 Info - App: SessionInfoWebSocketListener stop transmitting over websocket to x:49491

2014-08-01 09:39:04.8377 Info - App: ScheduledTasksWebSocketListener stop transmitting over websocket to x:49491

2014-08-01 09:39:21.3579 Info - App: waiting for C:\Users\Administrator\AppData\Roaming\MediaBrowser-Server\transcoding-temp\b062af3351837c8fda511577d24232430.ts

2014-08-01 09:39:29.5946 Info - App: waiting for C:\Users\Administrator\AppData\Roaming\MediaBrowser-Server\transcoding-temp\8aa5ef776668331c526cae7efb63ae970.ts

2014-08-01 09:39:36.6457 Info - App: waiting for C:\Users\Administrator\AppData\Roaming\MediaBrowser-Server\transcoding-temp\8aa5ef776668331c526cae7efb63ae970.ts

2014-08-01 09:39:43.6500 Info - App: waiting for C:\Users\Administrator\AppData\Roaming\MediaBrowser-Server\transcoding-temp\8aa5ef776668331c526cae7efb63ae970.ts

2014-08-01 09:39:50.6699 Info - App: waiting for C:\Users\Administrator\AppData\Roaming\MediaBrowser-Server\transcoding-temp\8aa5ef776668331c526cae7efb63ae970.ts

2014-08-01 09:39:57.6898 Info - App: waiting for C:\Users\Administrator\AppData\Roaming\MediaBrowser-Server\transcoding-temp\8aa5ef776668331c526cae7efb63ae970.ts

2014-08-01 09:40:04.7097 Info - App: waiting for C:\Users\Administrator\AppData\Roaming\MediaBrowser-Server\transcoding-temp\8aa5ef776668331c526cae7efb63ae970.ts

2014-08-01 09:40:11.7452 Info - App: waiting for C:\Users\Administrator\AppData\Roaming\MediaBrowser-Server\transcoding-temp\8aa5ef776668331c526cae7efb63ae970.ts

2014-08-01 09:40:18.7183 Info - App: waiting for C:\Users\Administrator\AppData\Roaming\MediaBrowser-Server\transcoding-temp\8aa5ef776668331c526cae7efb63ae970.ts

2014-08-01 09:40:25.7226 Info - App: waiting for C:\Users\Administrator\AppData\Roaming\MediaBrowser-Server\transcoding-temp\8aa5ef776668331c526cae7efb63ae970.ts

2014-08-01 09:40:32.7270 Info - App: waiting for C:\Users\Administrator\AppData\Roaming\MediaBrowser-Server\transcoding-temp\8aa5ef776668331c526cae7efb63ae970.ts

2014-08-01 09:40:39.7469 Info - App: waiting for C:\Users\Administrator\AppData\Roaming\MediaBrowser-Server\transcoding-temp\8aa5ef776668331c526cae7efb63ae970.ts

2014-08-01 09:40:46.7512 Info - App: waiting for C:\Users\Administrator\AppData\Roaming\MediaBrowser-Server\transcoding-temp\8aa5ef776668331c526cae7efb63ae970.ts

2014-08-01 09:40:53.7711 Info - App: waiting for C:\Users\Administrator\AppData\Roaming\MediaBrowser-Server\transcoding-temp\8aa5ef776668331c526cae7efb63ae970.ts

2014-08-01 09:41:00.8222 Info - App: waiting for C:\Users\Administrator\AppData\Roaming\MediaBrowser-Server\transcoding-temp\8aa5ef776668331c526cae7efb63ae970.ts

2014-08-01 09:41:07.8265 Info - App: waiting for C:\Users\Administrator\AppData\Roaming\MediaBrowser-Server\transcoding-temp\8aa5ef776668331c526cae7efb63ae970.ts

2014-08-01 09:41:14.7996 Info - App: waiting for C:\Users\Administrator\AppData\Roaming\MediaBrowser-Server\transcoding-temp\8aa5ef776668331c526cae7efb63ae970.ts

2014-08-01 09:41:21.6167 Info - App: IntervalTrigger fired for task: Clean TV Database

2014-08-01 09:41:21.6167 Info - App: Executing Clean TV Database

2014-08-01 09:41:21.6323 Info - App: Clean TV Database Completed after 0 minute(s) and 0 seconds

2014-08-01 09:41:21.6323 Info - ServerManager: Sending web socket message ScheduledTaskEnded

2014-08-01 09:41:22.1471 Info - App: waiting for C:\Users\Administrator\AppData\Roaming\MediaBrowser-Server\transcoding-temp\8aa5ef776668331c526cae7efb63ae970.ts

2014-08-01 09:41:22.9895 Info - App: IntervalTrigger fired for task: Download channel content

2014-08-01 09:41:22.9895 Info - App: Executing Download channel content

2014-08-01 09:41:23.0051 Info - App: Download channel content Completed after 0 minute(s) and 0 seconds

2014-08-01 09:41:23.0051 Info - ServerManager: Sending web socket message ScheduledTaskEnded

2014-08-01 09:41:23.4419 Info - App: HttpClientManager GET: http://www.mb3admin.com/admin/service/MB3ServerNotifications.json

2014-08-01 09:41:23.6759 Info - App: IntervalTrigger fired for task: Refresh Guide

2014-08-01 09:41:23.6759 Info - App: Executing Refresh Guide

2014-08-01 09:41:23.6759 Info - App: Refresh Guide Completed after 0 minute(s) and 0 seconds

2014-08-01 09:41:23.6915 Info - ServerManager: Sending web socket message ScheduledTaskEnded

2014-08-01 09:41:28.8082 Info - App: waiting for C:\Users\Administrator\AppData\Roaming\MediaBrowser-Server\transcoding-temp\8aa5ef776668331c526cae7efb63ae970.ts

2014-08-01 09:41:35.8593 Info - App: waiting for C:\Users\Administrator\AppData\Roaming\MediaBrowser-Server\transcoding-temp\8aa5ef776668331c526cae7efb63ae970.ts

2014-08-01 09:41:42.8481 Info - App: waiting for C:\Users\Administrator\AppData\Roaming\MediaBrowser-Server\transcoding-temp\8aa5ef776668331c526cae7efb63ae970.ts

2014-08-01 09:41:49.8524 Info - App: waiting for C:\Users\Administrator\AppData\Roaming\MediaBrowser-Server\transcoding-temp\8aa5ef776668331c526cae7efb63ae970.ts

2014-08-01 09:41:56.9971 Info - App: waiting for C:\Users\Administrator\AppData\Roaming\MediaBrowser-Server\transcoding-temp\8aa5ef776668331c526cae7efb63ae970.ts

2014-08-01 09:42:03.9078 Info - App: waiting for C:\Users\Administrator\AppData\Roaming\MediaBrowser-Server\transcoding-temp\8aa5ef776668331c526cae7efb63ae970.ts

2014-08-01 09:42:10.9121 Info - App: waiting for C:\Users\Administrator\AppData\Roaming\MediaBrowser-Server\transcoding-temp\8aa5ef776668331c526cae7efb63ae970.ts

2014-08-01 09:42:17.9008 Info - App: waiting for C:\Users\Administrator\AppData\Roaming\MediaBrowser-Server\transcoding-temp\8aa5ef776668331c526cae7efb63ae970.ts

2014-08-01 09:42:24.9207 Info - App: waiting for C:\Users\Administrator\AppData\Roaming\MediaBrowser-Server\transcoding-temp\8aa5ef776668331c526cae7efb63ae970.ts

2014-08-01 09:42:31.9094 Info - App: waiting for C:\Users\Administrator\AppData\Roaming\MediaBrowser-Server\transcoding-temp\8aa5ef776668331c526cae7efb63ae970.ts

2014-08-01 09:42:38.9293 Info - App: waiting for C:\Users\Administrator\AppData\Roaming\MediaBrowser-Server\transcoding-temp\8aa5ef776668331c526cae7efb63ae970.ts

2014-08-01 09:42:45.9492 Info - App: waiting for C:\Users\Administrator\AppData\Roaming\MediaBrowser-Server\transcoding-temp\8aa5ef776668331c526cae7efb63ae970.ts

2014-08-01 09:42:52.9536 Info - App: waiting for C:\Users\Administrator\AppData\Roaming\MediaBrowser-Server\transcoding-temp\8aa5ef776668331c526cae7efb63ae970.ts

2014-08-01 09:42:59.9735 Info - App: waiting for C:\Users\Administrator\AppData\Roaming\MediaBrowser-Server\transcoding-temp\8aa5ef776668331c526cae7efb63ae970.ts

2014-08-01 09:43:07.0402 Info - App: waiting for C:\Users\Administrator\AppData\Roaming\MediaBrowser-Server\transcoding-temp\8aa5ef776668331c526cae7efb63ae970.ts

2014-08-01 09:43:13.9821 Info - App: waiting for C:\Users\Administrator\AppData\Roaming\MediaBrowser-Server\transcoding-temp\8aa5ef776668331c526cae7efb63ae970.ts

2014-08-01 09:43:21.0020 Info - App: waiting for C:\Users\Administrator\AppData\Roaming\MediaBrowser-Server\transcoding-temp\8aa5ef776668331c526cae7efb63ae970.ts

2014-08-01 09:43:28.0219 Info - App: waiting for C:\Users\Administrator\AppData\Roaming\MediaBrowser-Server\transcoding-temp\8aa5ef776668331c526cae7efb63ae970.ts

2014-08-01 09:43:35.0262 Info - App: waiting for C:\Users\Administrator\AppData\Roaming\MediaBrowser-Server\transcoding-temp\8aa5ef776668331c526cae7efb63ae970.ts

2014-08-01 09:43:42.0149 Info - App: waiting for C:\Users\Administrator\AppData\Roaming\MediaBrowser-Server\transcoding-temp\8aa5ef776668331c526cae7efb63ae970.ts

2014-08-01 09:43:50.4856 Info - App: IntervalTrigger fired for task: Organize new media files

2014-08-01 09:43:50.4856 Info - App: Executing Organize new media files

2014-08-01 09:43:50.4856 Info - App: Organize new media files Completed after 0 minute(s) and 0 seconds

2014-08-01 09:43:50.4856 Info - ServerManager: Sending web socket message ScheduledTaskEnded

2014-08-01 09:45:06.5502 Info - App: SessionInfoWebSocketListener Begin transmitting over websocket to x:63170

2014-08-01 09:45:06.5658 Info - App: ScheduledTasksWebSocketListener Begin transmitting over websocket to x:63170

2014-08-01 09:47:04.9839 Info - App: SessionInfoWebSocketListener stop transmitting over websocket to x:63170

2014-08-01 09:47:04.9839 Info - App: ScheduledTasksWebSocketListener stop transmitting over websocket to x:63170

 

[Luke 37008]

you need to also press the play button that appears in the middle of the screen after that.

[wabbit 0]

that is the play button I'm pressing and not getting anything