Playback issues on V2

[asmithau 9]

Hi All,

 

I thought I'd put it out there (as no one has reported anything at this point), but I seem to be having issues playing back movies (tv shows seem to be ok) after the new update. It's been working wonderfully for months up until this point. (Surface RT).

 

Server is on version: 3.0.5340.21263

 

Conversely null_pointers new app starts quickly and plays without an issue.

 

Here's the code from the player log, if this helps.

 

Thanks for your continued great work.

2|2014-08-21T11:12:12.0715358+00:00|DEBUG|4|RtLogger|Application Started: 21/08/2014 11:12:12 AM
11|2014-08-21T11:13:00.9610658+00:00|DEBUG|3|DetailsPageViewModel|Navigating to: MediaBrowser.Views.Video.PlaybackPage Parameter: 4a258d55e2d9b4784f2561f4fcc28f2c|0
12|2014-08-21T11:13:01.1329458+00:00|INFO|3|PlaybackService|Playing item: The Empire Strikes Back (Despecialized Edition), Position: 0
13|2014-08-21T11:13:01.2579538+00:00|INFO|3|PlaybackService|Source: http://192.168.200.252:9759/mediabrowser/videos/4a258d55e2d9b4784f2561f4fcc28f2c/master.m3u8?Params=;7249d1b0-2802-4d8a-a61d-e7d5f23a815e;4a258d55e2d9b4784f2561f4fcc28f2c;false;h264;aac;1;;7180000;320000;8;;;;0;
14|2014-08-21T11:13:50.6102748+00:00|DEBUG|3|DetailsPageViewModel|Navigating to: MediaBrowser.Views.Video.PlaybackPage Parameter: 4a258d55e2d9b4784f2561f4fcc28f2c|0
15|2014-08-21T11:13:50.7196478+00:00|INFO|3|PlaybackService|Playing item: The Empire Strikes Back (Despecialized Edition), Position: 0
16|2014-08-21T11:13:50.7196478+00:00|INFO|3|PlaybackService|Source: http://192.168.200.252:9759/mediabrowser/videos/4a258d55e2d9b4784f2561f4fcc28f2c/master.m3u8?Params=;7249d1b0-2802-4d8a-a61d-e7d5f23a815e;4a258d55e2d9b4784f2561f4fcc28f2c;false;h264;aac;1;;9872000;128000;3;;;;0;
17|2014-08-21T11:14:07.3302858+00:00|DEBUG|3|DetailsPageViewModel|Navigating to: MediaBrowser.Views.Video.PlaybackPage Parameter: 4a258d55e2d9b4784f2561f4fcc28f2c|0
18|2014-08-21T11:14:07.4240448+00:00|INFO|3|PlaybackService|Playing item: The Empire Strikes Back (Despecialized Edition), Position: 0
19|2014-08-21T11:14:07.4240448+00:00|INFO|3|PlaybackService|Source: http://192.168.200.252:9759/mediabrowser/videos/4a258d55e2d9b4784f2561f4fcc28f2c/master.m3u8?Params=;7249d1b0-2802-4d8a-a61d-e7d5f23a815e;4a258d55e2d9b4784f2561f4fcc28f2c;false;h264;aac;1;;872000;128000;2;;;;0;
20|2014-08-21T11:14:32.1156568+00:00|DEBUG|3|DetailsPageViewModel|Navigating to: MediaBrowser.Views.Video.PlaybackPage Parameter: 64a8a3ce92c61ba301a19c7d4a9a163b|0
21|2014-08-21T11:14:32.2094398+00:00|INFO|3|PlaybackService|Playing item: No One Here Can Love or Understand Me, Position: 0
22|2014-08-21T11:14:32.2562938+00:00|INFO|3|PlaybackService|Source: http://192.168.200.252:9759/mediabrowser/videos/64a8a3ce92c61ba301a19c7d4a9a163b/stream.mp4?Params=;7249d1b0-2802-4d8a-a61d-e7d5f23a815e;64a8a3ce92c61ba301a19c7d4a9a163b;true;;;;;;;;;;;0;
23|2014-08-21T11:14:34.5108658+00:00|INFO|3|PlaybackService|No One Here Can Love or Understand Me : Media Opened
24|2014-08-21T11:14:51.3360008+00:00|DEBUG|3|DetailsPageViewModel|Navigating to: MediaBrowser.Views.Video.PlaybackPage Parameter: 66361abb3e177bb7803d878b128243f3|0
25|2014-08-21T11:14:51.4766378+00:00|INFO|3|PlaybackService|Playing item: Mrs. Doubtfire, Position: 0
26|2014-08-21T11:14:51.4766378+00:00|INFO|3|PlaybackService|Source: http://192.168.200.252:9759/mediabrowser/videos/66361abb3e177bb7803d878b128243f3/master.m3u8?Params=;7249d1b0-2802-4d8a-a61d-e7d5f23a815e;66361abb3e177bb7803d878b128243f3;false;h264;aac;1;;872000;128000;2;;;;0;
2|2014-08-21T12:26:04.2711524+00:00|DEBUG|4|RtLogger|Application Started: 21/08/2014 12:26:04 PM
11|2014-08-21T12:26:18.9538154+00:00|DEBUG|3|DetailsPageViewModel|Navigating to: MediaBrowser.Views.Video.PlaybackPage Parameter: 500d18efcf227f53f859502875bcb55b|0
12|2014-08-21T12:26:19.1256884+00:00|INFO|3|PlaybackService|Playing item: The Amazing Spider-Man 2, Position: 0
13|2014-08-21T12:26:19.2506934+00:00|INFO|3|PlaybackService|Source: http://192.168.200.252:9759/mediabrowser/videos/500d18efcf227f53f859502875bcb55b/master.m3u8?Params=;7249d1b0-2802-4d8a-a61d-e7d5f23a815e;500d18efcf227f53f859502875bcb55b;false;h264;aac;0;;872000;128000;2;;;;0;
15|2014-08-21T12:26:49.5497584+00:00|DEBUG|3|LoggingFlyout|Navigating to: MediaBrowser.Views.LogviewerPage Parameter: Log - 20140821.log
17|2014-08-21T12:27:09.6780094+00:00|INFO|3|PlaybackService|Playing item: The Amazing Spider-Man 2, Position: 0
18|2014-08-21T12:27:09.6780094+00:00|INFO|3|PlaybackService|Source: http://192.168.200.252:9759/mediabrowser/videos/500d18efcf227f53f859502875bcb55b/master.m3u8?Params=;7249d1b0-2802-4d8a-a61d-e7d5f23a815e;500d18efcf227f53f859502875bcb55b;false;h264;aac;0;;872000;128000;2;;;;0;
19|2014-08-21T12:27:22.1163034+00:00|DEBUG|3|LoggingFlyout|Navigating to: MediaBrowser.Views.LogviewerPage Parameter: Log - 20140821.log

[7illusions 1249]

Could you get me a corresponding serverside log as well? I need to see if transcoding even starts on the other end.

[asmithau 9]

Hi 7illusions,

 

I have just updated to the latest server beta and it has resolved the issue.

 

Sorry to have troubled you.

 

Thanks

Adam