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File not found


fathack
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all my pc are windows 7

 

media browser Server Version 3.0.5518.7

media browser classic Version 3.0.243.0

 

From yesterday I got File Not Found when opening a media from a certain library (on pc 1). I have that problem on 2 pcs (pc 2 and pc 4)

 

here is my config

 

pc 1 is windows 7 running media browser server and have a share with hd recorded tv ( open all file no problem on all pc no problem)

pc 2 is windows 7 running media center with media browser 2.6.2.0 R and have a share with sd recorded tv and others for movie, show, tv series... (open all file on all pc no problem)

pc 3 is windows 7 running media center with media browser classic and have a share with hd recorded tv (open all library but got file not found on library on pc 1 It work if i use media center recorded tv)

pc 4 is windows 7 running mediacenter with media browser classic (Same as pc 3)

 

 

here is  what I try:

 

restart server

restart all pcs

reset router

uninstall reinstall media browser classic reboot

delete and recreate the library

delete and recreate user profile (the problem happen for all users)

 

 

Here is what is working for the same library

 

all the library informations is there and up todate

using the web interface

using the plain recorded tv in media center

 

I don't known what i miss.

 

I includ the last server log just after trying to open file Ces gars-là_CFJPDT_2015_02_23_20_00_01

 

thanks

MBClassic-232201572aee7bcf013494d91ff85224ec900b2.log

Edited by fathack
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You said "got file not found" but didn't say exactly what you were doing when you "got" that.  I can only assume you are trying to play these items because the only message that says that comes from WMC when there is any playback problem at all.

 

The log you attached shows lots of successful playback so I don't know what I'm looking for.  Usually, that message indicates a codec problem or incompatible file contents for the codecs you do have.

 

Can you tell me exactly what you did (and with what item) and exactly what happened in the program?

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You said "got file not found" but didn't say exactly what you were doing when you "got" that. I can only assume you are trying to play these items because the only message that says that comes from WMC when there is any playback problem at all.

 

The log you attached shows lots of successful playback so I don't know what I'm looking for. Usually, that message indicates a codec problem or incompatible file contents for the codecs you do have.

 

Can you tell me exactly what you did (and with what item) and exactly what happened in the program?

I try to be clear but no easy to explain. Ok for sure i want to play those files. You see a lot of succesfull playback in the other library but in my library on pc1 it's where i got the problem. it's not playing from pc2 and 3 in mbc (message sais file not found). I can tell file access and codec is ok because i can play all file in this library in regular mediacenter recorded tv. The files are recorded tv.

 

I don't known how link to the file are made but i think the problem is therefor that library only. And dont forget the files are also playing good in web interface.

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What is an example of an item that didn't play properly (from the log you posted)?

I don't see anything in the server log but I'm not an expert.

 

I push to find something and found what you ask for in mbc log file. I think this is the problem but don't known how to solve this.

 

I play a file that work and a file that not work to compare and see something strange.

 

The path of the working file is Like (\\GERALD-PC\TV enregistrée\La facture_CKSH_2015_02_24_19_28_00.wtv) this is ok it's on remote pc all is good

 

The path of the not working file is like (C:\Users\Public\Recorded TV\Le code Chastenay_CIVMDT_2015_02_24_19_00_02.wtv) this is not ok because it's a remote pc also. I think it's the problem but dont known why mbc use that path instead of (\\GERALD-ACER\Recorded TV\Le code Chastenay_CIVMDT_2015_02_24_19_00_02.wtv)

 

i include the mbc log file...

MBClassic-2422015f73516b0c5684356a36427a65ceacdf7.log

Edited by fathack
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  • Solution

Ok i finally figure it.

 

The path i use to create the library on the server was local path instead of share path.

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Ok i finally figure it.

 

The path i use to create the library on the server was local path instead of share path.

 

Bingo.  You could have also used the Path Substitution feature to translate the local path into a UNC.

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